Can someone break down to me why my account was deactivated this morning after 10+ years of holding a 5 star rating?
Woke up to fantastic news. My account has been deactivated for “speeding.” On the uber app it says I had 2 two incidents that was considered sharp turning? If anybody has ever felt unsafe while I’m driving I wouldn’t have a 5.0 star rating fair to say? I’m done with this platform. I already noticed a decline in wages over the years. They did me a favor! P.S 🖕🏽your appeal uber
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Wow. Good stats man. Maybe uber is cleaning house for those pesky Waymo s. Smh
Thanks ! I pride myself on being professional and doing the job correctly. I’m super disappointed in them. Hit 10,000 total trips and all I got was a “thank you” 😭😭😭 no bonus nothing? Their loss!
Uber is rolling out their own self driving fleet. Gonna debut in LA soon
This. Better to have it happen over time so when the big announcement comes, the story wont be "Uber lays off thousands of drivers" instead it will be "Driver Shortage and Account Sharing Concerns Drive Uber to Phase Out Drivers Next Quarter"
The employees did it to fuck with you. They been doing that lot lately. They got me for account sharing. Which is total bullshit
That’s wild! Between their customer service and inconsistencies, I’m glad honestly.
I’ve been recording conversations on a second phone and anytime they start to give me a fucking attitude or start to play on some bullshit I just let them know. I have a 9 minute recording on my phone of “Angela” playing some bullshit game of phone tag with me after she was ru...
Yep, this happened to me on Lyft. I’m forcing arbitration and idc how long it takes, I got time.
You literally have almost perfect stats and they still took you out. This is scary 😭 but I will say this is why we should start our own service as a collective cause they’re intent on screwing us
There already are collectives in some cities.
🎯 scary times we’re living in 😭😭😭
You are not profitable for them so they screwed you, sorry that sucks man
This 🦅
Sounds about right 🤣
do they only rate speed in regards to driving to passenger and transporting them? I always do speed limit or max 5 as it doesn't show in app as speeding... but sometimes a freeway will say 55 but its actually 65.. so they could be cheating us there.
I wonder if this counts depending on the city. Because here in Tampa I’m ALWAYS speeding, like everyone else who lives here. 15 to 20 over the limit is the norm, I was not in advantage mode for a whole month
That’s exactly what I’m wondering! I’m not sure at all. I always drive close to the speed limit. Only using the fast lane to pass REALLY slow cars. I’m baffled honestly
The speed limits on the app are consistently wrong in my area. I report that they’re wrong all the time and no change. There’s a part of a highway that’s 65mph speed limit and it says speed limit is 15. I’ve been reported twice in this spot by riders for speeding. My friend go...
I had reported a rider for their psychotic behavior they said oh were gna deactivate that riders account mind you rider had horrible rating as it was and I had told them I have dash cam if need be I can provide the video last night after exactly 7 days had passed since the inc...
Lyft does the same. I had a man show me a video of him having sex with a man and tried to bribe me to let him give me a blow job. I said no and reported him immediately. He retaliated and said it was me who did something to him. The problem for him was I played it cool and act...
Riders do that ALL the time.
That’s what happened to me last week I drive Lyft now todays my first day
I would say more about not having your phone mounted driving while holding your phone. I don’t think the other ones are more important than you holding your phone while driving the phone should stay on it at all times
Every passenger has speedometers built into their brain. So as the driver you lose
Funniest comment on here 🤣🤣
Because you were guilty and to proven innocent and are forced to prove a negative, which is almost impossible and a violation of your rights
You do not have the right to work for a particular corporation. He was not thrown in jail.
CMT: Convenient Metrics to Terminate
This shit is so stupid. What's the point of having those "driving metrics" if they don't even take them into account. Also fuck the customer service. It's literally just ai thats meant to rubber stamp denial on everything.
You hit the nail on the head smh. They disregard my 5 star rating and 13,000+ trips I guess
It's unsafe driving. How many reports does it show against your account?
Only those 2 pictured. If that’s enough then so be it I guess
My guess would be unsafe driving, specifically sharp turning, just a guess though!
It's called "I need a free ride by any means necessary."
Wow that sucks, did you appeal to an actual person, or an AI agent? I’ve seen posts on Reddit where the AI is trigger happy about deactivations. Also I’ve been driving 8 years and this year I got a dash cam, mine monitors speed and route also. I’ve noticed that people also be...
Hold the phone…. How are you at 5 stars with 2- 4 star ratings?
Bro you have outstanding stats. I'm in the bottom 35% of my market. If you git canned, I might as well dont even open the app
Yeah, but if you accept the shitty fares in shithole neighborhoods, you're gold in their eyes. All they care about is meat on the streets.
Thanks bro! I’m saying though! 🤣 hate to break it to you but be safe out here. Any one of you guys could be next
Any open warrants or pending cases I was deactivated because of a warrant and I turn myself in and appealed because I had a pending case. My account was deactivated for almost 4 months.
Yikes. I would hope not! I’m also in the reserves. I feel like I would’ve been notified. I’ll look into that
Honestly idk. My driving stats are usually 95-98, but I drive one of the fastest cars on the road and people request me to “send it” just once and if safe, I oblige. Surging from like 20 to 90 in like 3 seconds is enough to make them squeal one good time and they tip me well f...
Are u in a Tesla as well? I’ve had this same interaction a couple times. Nothing too crazy though lol
>after 10+ years of holding a 5 star rating? Every driver who gets deactivated say they are a 5 star driver. Your ratings are based on your last 500 trips, and there is no way you maintained that consistently during the lifetime of your account. With that said, I am 100% ...
I've got 11 years, 20k rides and I've never been below 4.96.
I totally understand that. Maybe I might’ve been exaggerating a bit. Not sure how long I’ve held the 5 stars but I will bet money that it was before Covid. They have always acknowledged my status/ratings whenever I spoke to CS. I agree with you on everything. They’ve complet...
Stars, compliments, stickers, ride count and all that other BS don’t matter you should know that by now considering the fact that you been driving for 10+ years. 🤷♂️
No seriously🤣 all day I’ve just been laughing in my head
What city you in and did you have a dashcam
Western Massachusetts. Mostly Springfield area. No dashcam but I drive a Tesla. It records automatically, if that’ll help.
im going through the same thing but with uber eats ive never been so f****** frustrated 🤦🏾♂️ had good ratings still good ratings to this day & they keep denying me access. i call & call & call yet nothing meanwhile uber was feeding me & my kid. forced to joi...
I am trying to avoid rider at all cost (doing ubereat most) all negative reports are from the riders for me.. better with ubereat n doordash together.. more money tho
Fucking insane. Ive seen passengers with a 4.2 rating.
It’s super frustrating seeing all these comments and knowing the dedication it takes to make their platform successful.
I think some people get deactivated by AI program. Uber support is not very good. It's very hard to get someone to help. I heard the way is to threaten arbitration and Uber might also compensate for lost work too. My Uber Shop and Pay got deactivated for Fraud/abuse. After c...
Thanks for the insight! I’m chalking it up to AI based on other responses as well. My acceptance rate in the past couple weeks has fallen below the 85%. My cancellation has grown as well. The requests have been terrible as of late. Seems like they were tired of me anyways
I've taken Ubers where the driver was extremely choppy with their driving, unnecessarily hard braking, jerky movements, aggressive weaving through traffic where they weren't even benefiting. And in each of these cases, they had really high if not 5 star ratings. So I really ...
That’s interesting! Me personally, I wouldn’t jeopardize someone’s safety, let alone my own. I wish I had more information on what exactly happened and what led to their decision.
Unsafe driving
I'm really starting think that driving complaints like these are Uber AND Lyft's ways of just making up ways to drop drivers.
Like when they need to get rid of a few, they just randomly throw these fake complaints out there to drop a bunch. I notice when I start seeing these, I see them in bursts with the exact same story, and it's always long time drivers who would've been fired LONG ago if they act...
This is absolutely nuts. Uber is fucking up. Hopefully they fix this BS for you.
To be honest brother if u really think u drove with the speed limit, write them an email and ask them to check the TMT for the specific ride. I’m sure the rider reported you same thing happened to me a while ago, Although I don’t have a dash cam I told them to check the TMT a...
I guess your case is just small error case when Uber push for AI. So AI just think you're speeding. Then pam you gone
I’m sorry this happened to you ….go to uber support on X(Twitter) and inbox them directly,explain everything to them and send all these screenshots to them they will reach out to you . Good luck
It looks like those 2 reports are really close by, that might have something to do with it. Pretty sure Lyft deactivates if a driver has 2 unsafe driving reports within 200 rides so maybe uber has something similar
Ten years and they do you like that. No loyalty anywhere anymore. Hope you get it sorted man.
I would speak to a lawyer when you have time , also look immediately for other driving work like private limo companies black car companies etc you can drive their luxury vehicles and get paid hourly plus tips and you save your car and maintenance worries, I would also switch ...
Hate to say it but it was time for you to move on anyways 🤸🏽♂️
And there’s my cue to exit stage left 🤟🏽🤣
Sue them for lost wages
Welcome to the club my guy. Same thing happened to me…. Lawyer up😬
My goodness! This is like an epidemic 🤣🤣
I would also see if you can file a case with people who don’t really charge much unless they win. Worse case you can get all the records related to your account and what the person complained about. Doesn’t look like they took even any real time to review your appeal. See i...
Thank you! I truly appreciate that. I’ll probably wash my hands with them as a company but I will follow up with legal action. Won’t hurt to see how far I can take it.
Getting rid of people
They don’t do it for just one claim. You probably have multiple claims from riders.
They only listed 2 1 front January and 1 from march
I would appeal with... Uber DIS! with my 5.0 rating in my 5.0 
Unsafe driving. Hmmm, there is a place on the app you can get details on ‘driving insight’ score. If you click into, you can get specific detail on each ride and the scores, issues (ex. Hard braking) and such. Maybe start there? Hopefully you can appeal
Disregard please, I now see you already went down that path… sorry friend.
The cmt he posted in the 3rd or 4th screenshot was 98
They'd better deactivate you. Then works for free as slave , find real job F..Uber
It says for unsafe driving, which means you had multiple complaints of speeding which was confirmed by reviewing all instances of app detecting speeding. So dont speed on lyft i guess
Lmaooo you make too much money
Only the details of the unsafe driving count.
I only do deliveries precisely for that human issue. Food can’t rate me 😂 and I can go as fast as I want! Cherry picking the highest paying orders. I hate weird people in my car 😂😂😂
You’re not profitable enough for Uber. They want only the most desperate drivers who take the 40 cents per mile trips and are happy about it. Sucks man. I’m sorry that happened to you.
Is Uber Eats gone as well?
Reading the other comments I can 100% say they are cleaning house starting with profitable drivers. Uber so corrupt I wouldn’t be surprised if theyre taking money from Waymo or if they’re going to can a good percent of drivers and replace them with their own self driving vehic...
I have a friend in Atlanta, GA area that does Doordash and got account deactivated for 88% completion rate. Was my first time hearing of that but I guess it is a thing
[Activation Hero - Gig Worker Support Services](https://activationhero.com/)
Did you have any bad experience with any passenger at all? One report can put you in jeopardy now and if you don’t respond in time they deactivate you. It almost happened to me but for some reason I got lucky and my account got reinstated back. I recently had to sign up for Ly...
Unsafe driving
Amazing job bruh. There is help what state?
Arbitrate!
Wow truly sad and bullshit, I’d start tagging Uber and CEO on X platform
What do they mean by unsafe driver? What have you been doing ?
All gig work is gonna die. Whether it’s food or rides. Robo taxi gonna replace all of us for 25% of cost. Impossible to compete. Start looking for a job in this recession. It’s gonna take awhile
Looks like me Screwed
How would we know?????
Uber Sucks up to customers,unfortunately.Call the UFCW(union of Uber in Canada)I’ve seen customers with ratings of4.34,4.56,& as low 3.94,still active.Explain that
I’d say they’re making way for Waymo Also with their background check they did a detailed check this year and pretty much negated almost most tickets, even if it’s already been cleared. I had a ticket a year before uber. Once I used uber I was good until the beginning of thi...
I guess we just hit the cap Uber is getting rid of all the ogs this is definitely planned
 Right on the money!
They are race discriminating human vs machine.
Says right there " Unsafe Driving"
I knew it was coming 🙂↕️
You’re doing all the above which stay considered unsafe while holding your phone which it should be mounted at all times bro they’ve definitely become very sensitive with driving behaviors. I was kicked off of Lyft for basically the same thing, but I was lied on by past, but I...
Jeez man. Thats unfortunate! I truly enjoyed meeting new people and seeing new areas of my state. Thankfully, I was only doing this for extra income. Haven’t been a full time driver in 2 years. I can relax like thanos now 🤟🏽
I'm not going to install a mount in my car, and I can't on rentals. That's too much work.
How do they know what you are doing when driving? Sharp turning, how do they even know this? Wow.
Gps and gyroscope built into the phone. Can track g forces etc. Mostly this technology is used during a car accident. Phone will automatically call 911 if there is enough data to conclude an accident happened..
I’m just as confused as you. They REALLY needed me off their platform I guess
They use the phone to keep track of your mph and how fast you hit the turns. Pax probably didn’t complain, the uber app alerted them to what they consider unsafe driving. If you’re alerted to two of the same issues within a short span they will deactivate you. Right or wrong.
Uber probably determines some drivers are bigger risk and decides to terminate their accounts on false charges. POS behavior. You were probably terminated by a bad AI that determines the likelihood of a driver having some for of falsehood against them that could cost them money
I don’t doubt that for some reason 🤣just when I thought I’ve seen it all from this platform
What is the specific reason they gave for deactivation? Is it only that you make sharp turns?
It’s on one of the photos. I think the real reason is phone handling.
So what do you plan on doing now woke wise ?
Why
Can’t you force them into arbitration process?
That’s my next adventure lol. I guess I’ll test the waters and see
I have been seeing this a lot lately. I have been on the app for 10 years. 4.99 rating, 13k rides, I uploaded a temporary drivers license that I received from the Secretary of State. They said it was “fake” 😂😂 and deactivated me. So I made an appointment here in Chicago to s...
Respect. You your a few of the veterans out there. I’m 8 months behind you. I think that’s wrong of them. Everything is all automated. You need to take it even higher.
I got booted back in jan saying I sent fraud docs when I literally sent nothing and they said I can't dispute so I'm like whatever they're trash anyways. I literally only used few times a yr
Unless you come clean with us, that's something only you and Uber will know.
Actually I think we know too. Not to restate the obvious but sharp turns are heavily choice based. You can brake suddenly if the person in front of you does the same - that looks bad to uber because it hints at possible risky behavior like tailgating or even texting but it cou...
There absolute wanxers even I submitted an appeal due to my pic not matching my license updated and everything and they still denied it
That’s fucked up, bro. I don’t know it looks like you’re doing everything right to me.
Dem turns doe
Uber is a piece of shit company that isn’t worth the toilet paper I wipe my butt on. Been there done that. Lyft is just as bad!
While, I have not had the incident of sharp attorney. I have had a call about speeding and I spoke to a representative letting them know that the role law pertaining to the speed limit and what Uber has on the app are incorrect so they may notations on the account. I made sure...
How did you find the medical courier job?
Because mfs are haters. Same shit happened to me last week. Today I just got my Lyft rental up n running
Dunno. What did they say the previous two warnings they gave you? And why do you think today’s data matters when the problem has been going on for months?
Well, anyone with half a brain( maybe 20% of the population) quit rideshare over the past 3 years. NEXT UP? Those with only 1/4 brain. Rideshare is over and done with, been on the downslope of the bell curve past 2 years.
Yeah…… I might’ve overstayed my welcome 😅
Wow this is scary, we have similar stats you just have way more time and trips, i got recently a notice for when I went over the speed limit by a couple miles an hour for a few seconds and I got a notice saying my account may be deactivated, mind you I have a 97 drier stat ra...
Super scary. Ironically, my acceptance has plummeted to a 75% since the last 3 month period. I always held a gold status, occasionally platinum when I was full time. In the past couple weeks they have sent me ridiculous offers like almost a 2 hour ride for $70. Not even close ...
I smell a lawsuit.
Can you still do deliveries and will you?
I just checked. I can’t even do deliveries 😭 wow!
Oh no! I have a ticket for failure to obey road signs. Got an email from Instacart saying I could be deactivated. This was a couple days ago.
Was there points involved on the tickets? What were the infractions?
We should all sue Uber at the same time in our own districts. Just like Scientology did with the IRS. Overwhelm them. I have the same stats as you after 1k rides, so I can only imagine how angry you are.
Bro, don't give up. Isn't there like a physical place? You can go to like an Uber office near you. And explain to them that you shouldn't have been deactivated
AI error. i had my account deactivated last year cause it claimed i “changed my profile pic” when i never did. they found out it was an error and restored my account
Hahaha my metric is 70 and just did my 300th ride!
And you too can be deactivated at any time, any of us can.
Good luck out there! Seriously